Shipping policy

SHIPPING POLICY

Orders are processed within 3 to 6 weeks before dispatch.

Delivery times are estimates only and may vary due to:

  • customs procedures
  • logistics providers
  • external delays beyond our control

Once an order has been shipped, risk transfers to the carrier, except where mandatory law provides otherwise.

We are not responsible for:

  • delays
  • lost parcels
  • damage caused by third-party carriers

Customers are responsible for providina accurate shippina information.

TRACKING & DELIVERY

Tracking information is provided where available.

Tracking updates depend on third-party carriers and may not always be updated in real time.

Delivery confirmation from the carrier shall be considered proof of fulfillment.

We are not responsible for incorrect tracking updates or carrier

ALL SALES FINAL

Warring about buying from ARTEZ . 

ALL ORDERS TAKE FROM 3 TO 6 WEEKS TO BE PROCESSED